The arrangement of chairs, the sound system, the
lighting and the overall climate of the room can make a big difference
in the way a public speaking engagement is received. You may not think
you have much control over these items, but think again, because you do.
If you have prior access to the room where your
speech will be held you should always get there as early as possible. I
have never had a speaking engagement where everything about the room
set-up was perfect. There is always something amiss. Expect minor
problems to be the norm.
I have had many public speaking engagements
where I had a few minor problems. The sound man who had the mixing
board, wireless microphone and tape deck didn't show up. The
videographer was delayed with a speeding ticket and showed up 10 minutes
before the program was to start. That caused a 40 minute delay. Fifteen
minutes into the program the video projector, an integral part of the
program, conked out. So what did I do? I had a back-up, hand-held
microphone with a long cord with me so I plugged it into the meeting
room's public address system. One of the other speakers had a portable
cassette player so we played the opening music on the cassette player
and put the microphone in front of the speaker. It wasn't the best
sound, but it got the job done. I had a good quality home-grade video
camera there that was supposed to shoot secondary footage. It was just
being moved to the main camera position when the video technician showed
up. The video projector quitting on me was a different story.
All the other problems were handled before the
public speaking engagement actually started. Since the projector was to
be used throughout the day something had to be done and done quickly. I
told the audience to take a five minute break and we all scrambled to
check out the projector. We determined that it was nothing that we could
fix fast, so I made plans to bring in several monitors arranged as
back-up. This was not as good as an 8 foot by 8 foot screen, but it
would have to do. While we were checking out the video projector one of
the seminar participants was watching us and overheard my decision to
bring in the monitors. He said, 'Listen, I've got a video projector at
my office. I can go get it and have it set up in 20 minutes.'" He did,
and I gave him a $90.00 audio tape album for his trouble.
These were obviously more than minor problems,
but being prepared with back-up equipment and being in the room early
enough to do something about the problems saved the day. A little help
from a friendly participant didn't hurt either.
Create an Atmosphere Conducive to Laughter and
Interaction
Unless you are using slides or video projection
you want the room lights at maximum intensity. Half your effectiveness
when speaking with humor is realized because the audience can see you.
The audience wants to see your face. They want to see your expressions.
They want to see your body language. It is easier to establish a bond
when the public speaker and the audience can see each other which is one
good reason to avoid reading your speech from behind a lectern.
I recently attended a speech in Washington D.C.
by a 'big name' author. He conducted a three-hour slide show with no
breaks. He was totally 'in the dark' behind a lectern. I am an audience
watcher so I know he never connected with the audience.
Besides being in the dark the man made several
other inexcusable mistakes that indicated little regard for his
audience. Three hours is too long to go without a break. Starting at the
1 1/2 hour mark people were constantly getting up to go to the restroom
or getting refreshments. Before the speech the man was in the room with
three hundred people with a bored nasty look on his face. I tried to
make eye contact with him when he walked by me and he stared right
through me.
What could this speaker have done to
dramatically increase the effectiveness of his public speaking
engagement? Since I'm supposed to be talking about lighting right now, I
will. All he had to do was put a soft light on himself that lit him or
at least lit his face. A low intensity light placed properly would not
have affected the visibility of the projection screen at all, but would
have helped him connect with the audience. They would have been able to
see his face. As it was, all they heard was a voice coming from the
darkness.
The other problems I mentioned were not lighting
related, but I'll tell you how to fix them now anyway. Take care of your
audience's basic needs. Three hours is too long to go without a break.
Schedule a short break and you won't have audience members interrupting
the speaking engagement every few minutes.
If you are nervous or scared or bored before a
public speaking engagement don't let the audience know. This presenter
would have been better off hiding from the audience rather than
alienating them with his sourpuss face. If you're nervous or scared, go
out and greet audience members. It will make both of you feel better. If
you can't do that, stay hidden until it is time to start.
It was a shame this presenter had no basic
public speaking skills because his content was excellent. I'm sure his
book sales suffered at that event.
Seating
Seating arrangements are a critical part of any
successful public speaking engagement and are especially important for
humorous speeches. As a professional public speaker you must consider
not only interaction, but safety and comfort parameters as well.
The best situation is when you have total
control over the seating style and set-up of the room. For this
discussion I'll be using laughter and interaction synonymously.
Semi-circular and straight theater style arrangements do both enjoy one
advantage. Both these arrangements have the audience members sitting
very close together. This togetherness allows laughter to pass
immediately from one person to the other. You will even see audience
members elbowing and slapping their immediate neighbor on the knee.
By far the best seating arrangement for laughter
is semi-circular. When public speaking audience members are seated on a
curve they can look to their left or right and see the faces of each
person in the row. Laughter is contagious. Many people will laugh just
because they see others laughing. In a straight-row theater style, when
an audience member looks left or right, all that she sees is the ear of
the next person in the row. If that next person is not laughing, the
other audience member is less likely to laugh. If you change the seating
arrangement to semi-circular where each audience member can see
everyone's face in the row, you will create a much higher likelihood
that that person will see someone else laugh. As the speaker you will
have a much higher chance of having your audience enjoying laughter
because of this seating style.
Audience comfort is another advantage of
semi-circular seating. The room can be set to face each chair directly
toward the area where the presenter will be standing. This is much
better than straight theater style where the audience members at the end
of a row must turn their heads sharply to see the presentation. This
creates an uncomfortable audience member in a very short time. An
uncomfortable audience member is less likely to laugh; more likely to
tune out all together. If the bulk of the presentation consists of
looking at a screen you could point all the chairs at the screen instead
of where the speaker will be standing. Do whatever it takes to keep your
audience comfortable.
Always attempt to be as close as you can to the
first row in whatever seating arrangement you have. Distance between you
and the audience is a definite barrier to interaction. Don't use a riser
unless it is absolutely necessary for you to be seen.
You may get some resistance from room set-up
personnel who are not used to semi-circular seating arrangements, but
don't give up. If you get to the presentation site early you can usually
make changes yourself. Remember--you are the one who will look bad if
the speech doesn't go well. No one will ever blame the set-up crew.
Sometimes changing seating arrangements will not
be possible. Shoot for the best when you can and be persistent. On the
other hand, don't be distracted if you end up with a poor seating
arrangement. If you are prepared and have a powerful message, you will
still do a good job.
If you have to speak in a situation where the
seats are fixed, don't despair. If the seats can't move, you can. Be
more animated and move around. This will cause the audience to move
their heads to see you, thus creating more interaction and increasing
the chance they will see another face that is laughing. Another trick
you can use if you're stuck with fixed seating is to ask the audience to
choose a new seat after they come back from a break. Anytime you use
this technique you must tell the audience why you are doing it and you
must give the instructions before the audience takes a break. American
audiences have a 'homing instinct' for the same seat they started with
and you'll upset them if you snatch it away for no reason.
For example, tell them that part of the reason
to come to a speech is to meet and interact with new people and by
changing seats this goal will be accomplished easier.
Another thing to watch out for is a situation
where seating arrangements in an organization have been established over
a long period of time. If you come in as the 'new kid on the block' and
try to make drastic changes you may upset many 'old timers.' Make
changes slowly and always tell them why.
Additional Seating Tips
When possible set the presentation to the long
side of the room so the last row is as close to the speaker as possible.
Avoid long narrow rooms which put audience members far from the speech
as if they were in bowling alley. People prefer to sit by aisles.
Avoid chairs next to walls. Audience members
will feel trapped. Aisles should get bigger as they get nearer the exits
because they must accommodate more people.
Seat for least distraction--no audience member
should have to cross more than six people to get to a seat.
Make people sit as close as possible to the
front. Force them to front with reserved signs on back tables or keep
chairs stacked until all front rows are full. Don't tip chairs up to
reserve seats or force people forward because they may trip over the
legs of the chairs.
Get a Sound System
If it is hard to hear, people won't listen. As a
humorous public speaker you must have an excellent sound system because
most of the time you will be talking while your audience is laughing.
Stand-up comics are different because they tell a joke, then people
laugh (they hope). They tell another joke, then people laugh. A humorous
public speaker will be rolling right along making points, showing
product features, telling stories, and dropping one-liners and must be
heard all the while.
A humorous presentation demands a better sound
system than a serious talk. In a serious talk, words can be missed and
the main message can still be very clear. In humor it doesn't work that
way. If key words are missed in a joke or story it will ruin the humor.
No one will laugh and you will look like a giant goober.
The need for a thorough sound check is another
good reason to be in the room early. You need to check the microphone to
make sure it works. You need to check to see how far your mouth should
be from the microphone. You need to know how loudly you should talk.
Realize that during your check the audio level should be too loud.
People will absorb the sound once they get into the room.
Make sure the sound system is carrying to all
parts of the room. If someone is speaking prior to you, try to go to the
back of the room to see how he/she is coming across. If you have someone
at the presentation with you, have them signal from the back of the room
if changes are needed in the volume of the public address system after
you have started.
Climate
Uncomfortable people will not listen to you. The
unwritten rule is that meeting rooms are always too hot or too cold so
you'll have to do your best. When setting air conditioning levels, the
room should be cooler than you think it should be. The body heat of the
audience will bring the room to the comfort level. Make sure it does,
and be ready to make adjustments as you go. If you can't get the right
temperature, make sure you acknowledge the audience's discomfort and
encourage them to make the best of it. Your care for them will
automatically make things a little better.